Our resourcing model offers a number of critical advantages for customers, especially compared to off-shore subcontructing.
We are flexible and committed partner, which means that we tailor our solutions for each customer's specific needs. Depending on a specific situation we use three different process models called Minimum Cost, Maximum Performance, and Optimum. Among those we prefer Optimum, a model that results from many years of customer projects experience and valuable feedback.
Briefly described, we build our cooperation with customers around a highly skilled professional in a certain area of competence. We call this person a Key Expert. This key expert is being situated inside customer's project team and integrated in customer's processes. Around this Core Team we build a Competence Team consisting of personnel of our team in Saint-Petersburg. Size of this team can vary depending on specific needs of the project. If there's a need for additional resources and a significant cost pressure exists, we offer developer resources from outside Saint Petersburg at a considerably lower cost. We call this option Cost & Scale Layer.
It is obvious that our Key Expert who works on-site in customer's premices becomes a crucial resource for functionality of service. Key expert has a number of important responsibilities and tasks in order to enable seamless performance of described model. His responsibilities towards both customer and a development team are described below.
|Tasks towards customer
||Tasks towards development team
development and architecture design
knowledge transfer and mentoring
process audit and implementation of best practices
communication with customer's project team
requirements analysis and definition
coordinating outsourced team activities
performance monitoring, reporting and quality assurance
In fact, allocation of Key Expert into customer's organisation is not a must. In some cases it is possible to use services of Key Expert on part-time basis. In that case his role changes more towards a Project Manager and his contribution can be as small as few days a month. Typically this model is applicable when tasks are well specified and there's no need for everyday face-to-face communication with customer's own personnel. Using that model helps our customers keep their costs as low as possible.
This model is an ideal choice when there's a need for strong on-site contribution from a team of experienced senior level consultants. That way our customers can achieve maximum efficiency at higher, but still very reasonable cost level.